Refund Policy

To maintain the security of your purchase, passes are not issued by mail. Passes can only be redeemed in person at the CONFERENCE Registration Center beginning, Friday, August 23, 2019. To redeem your purchase, you must present your confirmation email along with a government-issued photo ID (passport or driver’s license). If you have designated another individual to pick up your purchased items, they must have a copy of your confirmation email along with a copy of your ID (passport or drivers’ license)

 

Pass Policy:
Conference Passes admit one (1) person to the events. Passes are not to be shared. Lost or stolen passes cannot be re-issued by the Conference.

 

Transfer & Upgrade Policy:
Requests to transfer any items(s) purchased from one person to another must be made via email to jameah@themanechoice.com no later than April 30, 2019. Transfer requests must be accompanied by a copy of your confirmation email and the name, email address and telephone number of the new designated pass/ticket holder.

 

Lost Passes
Once redeemed by the registrant, lost items cannot be re-issued by the Conference.

 

Age Restrictions:
Please note that Conference event serving alcohol, including all parties and receptions, are restricted to those aged 21 and over. Master classes are for those 18 years of age and older.

 

Entry to Retreat Events:
Entry lines form 45 minutes prior to event start time. Doors open 30 minutes prior to event start time. Once the doors open, CONFERENCE pass holders will gain entry for the first 15 minutes. If you have purchased a VIP early entry pass you always be allowed to enter early.